Within an Electrical Supply company, the Inside Sales Representative is responsible for building positive relationships with customers and suppliers through generating accurate quotations, sales orders, and returns that align with organizational sales targets. Inside Sales works closely with Outside Sales to provide excellent customer service, prevent potential issues, and monitor ongoing projects. This role will also involve working at the counter to assist and interact with our customers when needed.

Education: High School

Responsibilities:

Customer Service Orientated. 
• Provide excellent customer service is key for this role as it will require maintaining and building customer relations through product quotations and sales.  

Strong Multi-tasker
• Require you to juggle through a number of client requests; and meet competing timelines.  

Collaborative Communicator
• Communication is essential for this role both verbally and written with our customers

Highly Organized
• Being organized is key due to the high volume of customer requests; work through interruptions.  

Comfortable with Technology 
• This role requires using the phone and computer to follow up on the customer's request.

 
Requirements:

• 2+ years of customer service experience
• 2+ years of experience in the electrical/lighting industry is an asset
• Approachable demeanour and a positive “customer first” attitude
• Electrical/lighting product knowledge 
• Intermediate computer skills with proficiency in MS Office & the ability to learn new software programs 
• Basic mathematical skills 
• Project coordination experience is an asset
• Good organizational skills
• Ability to be inclusive, collaborative, and respectful
• Good verbal and written communication skills